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Showing posts with the label UPS

TomTom 410 - Update - Og sagaen fortsetter

Og sagaen fortsetter!!! The saga continues! With Hella plus in one hand and screwdriver in the other is fixed the power lead to the plug, ensuring a clean and tight connection. Then out to the garage.  Plug in the bike's power socket.  I didn't fix the ram mount on the bike, preferring to lay it in the seat.  Sliding the 410 into the cradle I had a brief feeling that all would be good. That lasted less than a second as the half charged 410 showed the battery icon but it was missing the lightning bolt to show it was charging.  A few moments of the air turning blue later I plugged in the Urban Rider's power lead,  Instantly the UR slid into its cradle it switched itself on as the power surged through it. So not the power socket then! As the 410 won't charge using the car cradle the obvious conclusion is that it it the charging system in the unit itself from the pins on the back that connect via the different cradles. I updated the call on TomT...

TomTom 410 - Update

The call I logged on the TomTom Support site seems to have fallen into that hole where difficult calls disappear to when no one wants to do them.  Maybe they think that if they ignore me long enough I'll simply write-off the money and forget I bought this piece of crap. Sadly, they are mistaken.  I have updated the call a few times and maybe asking for it to be replaced as it has never been used has caused them to go silent. I tried to connect again last evening.  This time I was able to login to My Drive Connect and it went through the "restore" motions and re-booted the unit. But it failed again... and again and again.  In the end I aborted. I have updated the call, again, on the Support site and also this time added a scan on the invoice from when I bought it on February 1st. So let's see where this takes us! P.S. The Urban Rider took me to the parking on the Vimy Trip without a hitch. UPDATE 12/04/17 11:00 This mornings update is that ...