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Showing posts with the label Apple iPhone

Apple Store 2

Shiny new iPhone 5S looks pretty good on the face of it.  Once home I connected it to the home wifi and the restore began again. After a few restarts it finally ended at 0020. Good job I hadn't expected to sit in the shop until it was done. Most of the apps restored themselves but not of the logins and some of them failed to work properly and needed deleting and re-downloading. So far. A week later an no problems with it turning itself off.

Apple Store

All handled very well. I arrived early and waited until the Genius came looking for me about 1730, my appointment time. Went through the problem. He ran diagnostics. My battery in the red despite 92% on battery meter. Waited for next bloke. Ran diagnostics again. Same result. Good news battery replacement free of charge. Off he goes. Next Genius arrives. Phone out of warranty so £59 please and 90 mins to wait. Not happy but need phone. O2 do the phone over 24 months but it's warranty is 12. Leave phone to be done. Shame no Runkeeper app on work's BB as I walk miles around West End to find coffee shop with seats free and not full of the after work crowd. Coffee in Costa. Read "The Black Echo" by Michael Connelly on my Kindle to kill time. Head back to Apple. Short wait. Brand new phone for my £59! Happier but not ecstatic!! Genius sets it up and kicks off the restore I took on their wifi from iCloud. By now it's 1915 and so ...

iPhone 5S

Back in December my 5S decided to lock itself and the guys at O2 managed to reset it back to factory settings.  There has been an intermittent problem since iOS 8 came out that has affected my phone, and from wha I have read on the 'net loads of others, where no matter what the battery level is the phone powers down. I have had it do it anywhere between 21% and 65% of life left. I logged into apple.com/uk/support/contact last week and before it had finished the online checks I got a notification that an iOS upgrade was ready. I installed it and have had three days without it tripping out. Until today. Once again I logged in have now had to book a "genius" session at the Apple Store in Covent Garden for them to look at it as the "recommended" suggestion. Let's see if they can fix it.

When iPhones die!

Bereft! I felt like I was cutoff from the world! My 5S has been powering itself off at odd times since the iOS 8 upgrade. It isn't a battery problem, as it had been as high as 47% charged. On Wednesday evening it turned itself off at 27% and when I turned it on the Apple logo stayed on the screen. I went online when I got home and found that this is called "recovery mode". I followed the instructions on Apple's website and it didn't work.  What to do. I had little luck with O2 online and ended up booking an Apple Genius. Just in case I called into the O2 shop in Folkestone and they managed quite easily to reset it back to factory setup. All that means I needed to was attach to my iTunes and restore my data. After the first stage it looked a bit dodgy as it seemed to have lost all my apps and data associated with them. So I left it to sync again.... Fingers crossed.